Desc: Managing Problem People. Behavioral Skills for Leaders: Directed by Charles Crichton. With Gyearbuor Asante, Angela Bruce, John Cleese, Tenniel Evans. In original a corporate training film, "Managing problem people" brings its subject with humor as it introduces us to Rulebound Reggie, Big-Mouth Billy, Moaning Minnie, Wimpy Wendy, Lazy Linda, and Silent Sam.